Help center › Orders

Reading a product's page

The sales and forecast chart, how the order is calculated, and the forecast error.

Tap any product to open its page.

At the top

  • Why it has its current status, in one sentence: how much is left, how much you sell per week, and how long the supplier takes.
  • In store: stock plus what's on the way.
  • Forecast sales per week.
  • To order now.

The chart

  • The blue line is your weekly sales over the last year.
  • The dashed orange line is what we expect you to sell in the coming weeks.
  • The orange band is the likely range: actual sales will normally fall inside it.

How we calculate the order

The four steps, using that product's numbers. See How the suggested order is calculated.

Technical details

  • Sales pattern: steady, irregular in quantity, occasional, or seasonal (yearly).
  • Forecast method: the one that was most accurate for that product.
  • Error over the last 8 weeks: how far the forecast was from actual sales, as a percentage of what was sold. This is the error for that product in that store each week; for the whole company over a month it's usually much smaller, because the errors cancel each other out when you add them up.
  • Importance (ABC) and variability (XYZ): X steady, Y variable, Z highly variable.
  • Reorder point: when stock falls below this level, it's time to order.

Can't find what you're looking for? Contact us: the assistant answers right away and a person within 4 business hours. See how to contact us